This Privacy Policy explains how Shalom Aarons / The Girl and the Bear (“we”, “us” or “our”) collects, uses and handles personal information when you visit The Girl and the Bear website, place an order or otherwise interact with us. By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you place an order through our website, we may collect information necessary to process and deliver your purchase, including your name, email address, mobile number, delivery address, city, state and PIN code, order and transaction details, and information you provide when contacting us about an order. Our website may also automatically collect certain technical information when you visit it, such as your IP address, browser type, device information and information about how you interact with the website. This may be collected through WordPress, cookies and related website technologies.
2. Payment Information
Payments made through our website are processed by a third-party payment provider. Your payment information, such as card, banking or UPI details, is processed by the relevant payment provider according to its own privacy and security practices. We do not directly store your complete card, banking or UPI credentials. We may, however, receive and retain limited transaction information such as payment status, transaction reference, amount paid and other information necessary to identify and manage your order.
3. How We Use Your Information
We may use the personal information we collect to process and manage your order, arrange shipping and delivery, communicate with you regarding your purchase, provide order and delivery updates where applicable, respond to questions or issues relating to your order, process eligible replacements or other order-related requests, prevent or investigate fraudulent or unauthorised transactions, maintain business, financial and transaction records, meet applicable legal, tax, accounting and regulatory requirements, and maintain and improve the operation and security of our website. We currently do not use customer contact information to send newsletters or promotional emails. If we introduce marketing communications in the future, this Privacy Policy may be updated and appropriate consent mechanisms may be introduced where required.
4. How We Share Information
We do not sell or rent your personal information. We may share information with third parties where reasonably necessary to operate the website, fulfil your order or meet our legal obligations, including payment service providers, India Post and other applicable delivery or logistics providers, website hosting and WordPress-related service providers, technology and IT service providers, professional advisers, and government authorities or regulators where disclosure is required by law. We aim to share only the information reasonably necessary for the relevant service or purpose.
5. Order Information and Storage
Information relating to orders may be stored within our website’s WordPress backend and may also be sent to and retained through our email account. We retain personal and transaction information for as long as reasonably necessary to process and manage orders, maintain appropriate business and financial records, resolve delivery, replacement or payment disputes, meet applicable tax, accounting, legal or regulatory requirements, and protect our legitimate interests where appropriate. Information that is no longer reasonably required may be deleted or anonymised where appropriate and subject to applicable legal requirements.
6. Cookies and Website Technologies
Our WordPress website may use cookies and similar technologies necessary for the website to function properly, for purposes such as maintaining website functionality, remembering selections, supporting checkout, improving security and understanding website performance. Some third-party services, plugins or embedded content used by the website may also place or use cookies in accordance with their own policies. Depending on your browser, you may be able to block or delete cookies through your browser settings; disabling certain cookies may affect the functionality of parts of the website, including checkout.
7. Third-Party Services and Links
Our website may contain links to third-party websites or services, including social media platforms, Amazon, payment providers and other external websites. When you follow a link to a third-party service, that service may collect and process information according to its own privacy policy and practices. We are not responsible for the privacy practices, content or security of third-party websites or services.
8. Children’s Privacy
The Girl and the Bear is a children’s book, but this website and its purchasing facilities are intended for adults purchasing the book. We do not knowingly seek to collect personal information directly from children through the website. If we become aware that personal information has been provided directly by a child in circumstances where it should not have been collected, we may take reasonable steps to address the matter in accordance with applicable law.
9. Data Security
We take reasonable steps to protect personal information handled through the website against unauthorised access, misuse, loss, alteration or disclosure. Payments are processed through a third-party payment provider rather than directly by us. However, no website, electronic transmission or method of data storage can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on the laws applicable to you and the circumstances in which your personal information is processed, you may have certain rights relating to your personal information. Where required by applicable law, we will consider and respond to valid privacy requests in accordance with the relevant legal requirements. Certain information may need to be retained even after a request is received where retention is necessary for tax, accounting, legal, transaction-record or dispute-resolution purposes.
11. Visitors Outside India
Our direct shipping service is currently available only within India. However, the website may be accessed from other countries. If you access the website from outside India, please be aware that information you provide may be processed or stored in locations different from the country in which you are located, depending on the service providers used to operate the website.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, payment or delivery providers, legal requirements or the way we handle personal information. The latest version will be published on this website with an updated “Last updated” date.
13. Contact Us
Shalom Aarons / The Girl and the Bear
Email: shalom2620@gmail.com
Last updated: September 2026